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TERMS AND CONDITIONS OF USE

THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT www.ediamondprintedclothing.co.uk. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.


Pricing

All prices quoted are in £ sterling and are inclusive of VAT at the current rate. The total cost of the order is the price of the products ordered plus delivery charges (if applicable).

Delivery

Standard delivery times for most orders is 7-10 working days from placement of order, however, during peak times the dispatch can be longer. If you need your order by a specific date, please do not order online and contact us via email or telephone instead. It is the customers’ responsibility to make sure that all contact details, including the delivery address, are correct and that the customer is able to accept the delivery at all times. We take no responsibility for packages that fail to be delivered or signed for due to incorrect contact information, or addresses that are inaccessible at time of delivery. All delivery times are to be treated as estimates only. No liability is accepted by us for any loss arising from delay or error in the delivery of goods.

Payment

Payment for orders shall be made at the checkout section of the website, by paypal or bank transfer.

Orders & Garments

Because we begin processing orders immediately after confirmation, submitted orders are considered final. We will try to accommodate order changes or cancellation requests, but cannot guarantee our ability to complete them. Goods are subject to availability; as there is a period of time between your order being placed and when the order is fulfilled, the stock position relating to particular items may change. If a particular item or brand that you have ordered is out of stock, we will endeavour to supply you with the nearest equivalent. We will endeavour to notify you as soon as possible via email if there is a problem with your order, and if possible, offer a reasonable solution or refund. We reserve the right to refuse an order.

Returns Policy

We will not accept responsibility for any misspellings, grammatical errors or design errors caused by the customer. Personalised items will only be eligible for a refund or exchange if the garment itself is faulty. Goods will only be accepted for return with prior arrangement.


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